Hello there, @Anonymous.
I appreciate you for posting to the Community and bringing this concern to our attention. I’ve checked my resources here and found that there is already an ongoing investigation about installing QuickBooks Desktop (QBDT) 2024.
Currently, our engineers are working diligently to get this sorted out and resolved as soon as possible. Since they are working on this internally, please know that we cannot provide a turnaround time regarding their efforts.
In the meantime, you can contact our Technical Support Team. This way, you can be added to the list of affected users and receive updates via email once a fix is available. You can inform them to add you to the list affected by INV-94772.
If you still have access to your old company file, here's how you can reach out to them:
- From your QuickBooks Desktop account, click the Help menu at the top.
- Click the QuickBooks Desktop Help menu and select Contact Us.
- Provide information about this concern in the search box, then select Continue.
- Sign in to your Intuit account and tap Continue. Afterward, select Continue with my account.
- Please enter the code that will be sent to you via email and select Continue.
- From there, could you select how you want to connect with us? It’s either to chat with us or Have us call you.
On the other hand, you can refer to this article for their support hours and schedules to contact them at your convenience. This article also includes their contact number at the bottom of the page: Contact QuickBooks Desktop support.
We appreciate your patience while we're working on this one. Please know that I’m always here whenever you need more assistance with QuickBooks. Stay safe!
