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Hi there, windward.
I want to ensure this gets resolved, and I appreciate you performing some troubleshooting steps to fix the error about missing PDF component. Since you continue to get the same result, this time, I recommend reaching out to one of our Customer Care Team. They have extra tools, like screen sharing, for further isolation.
To reach them, here's how:
- On your QuickBooks account, go to the Help menu at the top.
- Select QuickBooks Desktop Help.
- Choose Contact Us.
- Enter the issue or topic in the field box.
- Follow the onscreen instructions.
You can also check out this link for more information on contacting them: Contact QuickBooks Desktop support. Ensure to review their support hours to know when agents are available.
In case you need more information about our report features in QuickBooks. Feel free to check this article about different reports that you can run. This ensures everything is intact and accurate.
Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Wishing you all the best.