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This is also happening to me. My company has QBs Essentials w-Payroll Core. I followed your instructions to this issue resolution but I don't have the option to uncheck the Use Display Name box as you recommended. Any suggestions would be helpful. I am experiencing issues between types of plans (our companies have tow different plans), could this be the same issue?
- "On the Print on check as field, make sure to uncheck the Use display name box and enter the company name"