cancoder
Level 3

Install

Yes, this issue has persisted over the years.  I really don't think Intuit is interested in any support or development on the desktop software as I'm convinced they are trying to force users into the Online platform.

 

Another hint: if you are backing up to a network drive, you MUST use a UNC path.  Since QB 2022, for some reason the scheduled backups won't work if you select a mapped drive.  This isn't obvious until the scheduled backups fail.  The log messages aren't clear at all.