Thanks for letting us know about your concern, pam126. Let me help you rectify the c=47 error and ensure you'll get back to business seamlessly.
The error c=47 in QuickBooks Desktop has detected corruption on your file and will no longer access your data or a section of your data file. To make sure you'll get around this issue, let's consider closing and reopening your QuickBooks file. You can restart your computer and database server to see if this fixes the error. Also, ensure that QuickBooks is set up correctly and the computer hosting the data file is up and running.
If the same thing happens, let's install the QuickBooks Tool Hub on your desktop. We'll use this to deal with network problems, company file damages, and other performance issues. Then, we can run the Quick Fix My Program tool from the Tool Hub to end QuickBooks processes running in the background. To do this:
- Close your QuickBooks.
- Download the QuickBooks Tool Hub file.
- Open the QuickBookstoolhub.exe file.
- Follow the on-screen steps to install it and agree to the terms and conditions.
- Select Finish.
- Double-click the icon on your Windows desktop to open the tool hub.
Once done, follow the steps below:
- In the QuickBooks Tool Hub, select Program Problems.
- Click Quick Fix My Program.
- Start QuickBooks Desktop and open your data file.
For more tips and detailed insights, refer to this article: QuickBooks Desktop won't open.
However, if the issue persists, I'd recommend contacting our Customer Care Team. They have the tools to review your account and create an investigation ticket if necessary.
Moreover, I'm sharing this reference to further guide you with other fixes of your data file: Fix issues when QuickBooks has stopped working.
Keep us updated on how this goes on your end, pm126. Please don't hesitate to leave them in the comments below. We'll be around whenever you need additional help. Take care!
