Install

Hi there, @Shelby31.

Thanks for following the thread and sharing your concerns. 

To clarify, have you tried using our PDF & Print Repair Tool? If not, I encourage you to give that a shot. Our tool will scan your computer and repair any damaged components related to pdf and printing. You can use the steps I've included below to install and run the tool. 

1. Close QuickBooks.
2. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). 
3. Open the file you downloaded (QuickBooksToolHub.exe).
4. Follow the on-screen steps to install and agree to the terms and conditions.
5. When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.
6. In the QuickBooks Tool Hub, select Program Problems.
7. Choose QuickBooks PDF & Print Repair Tool. It will take about a minute to run.
8. Print, email, or save as a PDF from QuickBooks Desktop again.

If you still experience issues after using the tool, please follow the additional steps in our PDF & Print Repair Tool troubleshooting guide. 

Please don't hesitate to let me know if you have any questions or concerns about this process. Take care and have a wonderful day ahead!