Install

Hello there, TawnMc.

Thanks for getting back to us and adding a screenshot for additional reference. It helps me determine your issue and ensure to provide another solution to fix this as soon as possible.
 

First, let's ensure your QuickBooks is up-to-date with the latest release and fixes. I'll show you how:

1. Go to our QuickBooks website page: QuickBooks Updates.
2. Select region, product, and version.
3. Click Get the latest updates.

Then, if we haven't tried updating or repairing Adobe, let's also update Adobe Reader/Acrobat. To update, we can check the Adobe website for detailed instructions. We can then proceed with the steps below to repair Adobe.

1. Close Acrobat/Reader and all open web browser windows.
2. Select the Start button at the bottom left of your screen.
3. Type Control Panel, then press Enter.
4. Select Programs and Features.
5. Select Acrobat or Adobe Reader, then Uninstall/Change.
6. In the Setup dialog box, select Next.
7. Select Repair, then Next.
8. Select Install.
9. When the process is complete, select Finish.
10. Restart your computer and log back into QuickBooks.

If the issue persists, please give us a short call so we can investigate  this matter by pulling up your account in a secure environment. Still, I recommend following the steps shared by my colleague above. 

Let's also visit and check these articles to learn and know more about  reports and generating business financial activities:

• QuickBooks Document Center: FAQs and common issues.
• Create and manage reports.

You can always visit here and post your additional concerns about resolving errors or unusual behavior in your QuickBooks. We're both right here with my colleague to lend a hand anytime.