Hi there, Kraegenbrink. I understand this can be a challenging experience for you while working with your accountant's copy in QuickBooks Desktop (QBDT). Let me share updates about this error.
I want you to know that there's an ongoing investigation related to this issue. Our engineers are working together to fix this as quickly as possible. While waiting for the resolution, I recommend contacting our QuickBooks Support. This way, a live representative will add your name to the list of affected users. Once added, you'll automatically receive an email notification of the latest updates.
Here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Enter a brief description of your issue, then select Continue.
- Choose a way to connect with support.
If you experience data issues while working with QuickBooks, you can fix them by:
- Repairing your company file using the Rebuild Data tool.
- Repairing your company file using QuickBooks File Doctor.
- Manually fixing your company file by rebuilding your data.
I'm adding this article for the detailed steps on each solution provided: Fix data damage on your QuickBooks Desktop company file.
Leave a comment below if you have follow-up concerns while working with QuickBooks. I'm always here to help. Keep safe!
