Thank you for joining the thread, @pgallagher.
I want to ensure that you’ll get the proper guidelines regarding the latest pricing available when upgrading your QuickBooks Desktop (QBDT) Pro 2020. Thus, I recommend you contact the Customer Care Team. This way, they can share with you the latest offers as well as guide you on the process.
Here’s how you can connect with them:
- In QuickBooks Desktop (QBDT), go to the Help menu at the top.
- Select QuickBooks Desktop Help.
- Click Contact Us.
- Give a brief description of your issue, then tick Let's talk, and then choose a way to connect.
Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.
Moreover, bear in mind to back up your company before you do the upgrade to save your accounting data. This will help you if you ever run into problems after upgrading.
Additionally, I included this article for your reference if you prefer to upgrade your company file on your own: Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise. This article provides you with more options to upgrade your file.
If you have further concerns with QuickBooks, you can always drop by to post them here. Stay safe!
