Hi there, Vicgreen1.
Thank you for visiting the QuickBooks Community. I also appreciate you for performing some steps to fix the issue you've encountered. I'll be sharing troubleshooting steps to ensure that everything in your QuickBooks display as expected.
To start with, I suggest changing your display and view preferences in QuickBooks.
Here's how:
- Close QuickBooks Desktop. Then, open the Windows Start menu.
- Type "QuickBooks" into the search and right-click the QuickBooks icon. Then, choose Open file location.
- In the folder, right-click the QuickBooks.exe file and select Properties.
- Go to the Compatibility tab.
- Select the Disable display scaling on high DPI settings checkbox. You can also select Change high DPI settings and then Override high DPI scaling behavior.
- Click Apply and OK.
If the issue persists, you can adjust your view preferences within the QuickBooks program. Please follow the steps below.
- Go to the Edit menu and select Preferences.
- Choose Desktop View from the list and the My Preferences tab.
- In the View section, select the One Window option. Then, select OK.
After that, you can now see your QuickBooks Desktop display including icons as desired.
Lastly, you may refer to this article to see what features are included in the QuickBooks Desktop 2023 release and how you can use them to benefit your business: What’s new in QuickBooks Desktop 2023.
Kindly update me on how things go by adding another comment below. I want to make sure you're all set. I'm still here if you need further guidance, Vicgreen1. Have a great day! All the best.
