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The whole idea of cloud based, web 2.0 (if this could be considered as such) is to make life easy. I'm pretty sure most of your users know that they can download a PDF and attach it to an email. The whole point is that they shouldn't have to. The whole concept of QUICKbooks is to make life quicker, easier! The fact that users would need to point out the requirement to be able to send an invoice from their own email domain is quite frankly unbelievable, and yes, this has been fed back as a feature request already. My last post in this thread was nearly 2 years ago. I would again implore you to prioritize a connection between Quickbooks and a company's email domain. It should be have been part of the first release for a cloud based platform that is intended to service the business world.