Not that it matters, but add 1 more for the stupid file manager change password garbage. I went through 4 support sessions yesterday and not 1 agent had any clue what the file manager even was. I will say, 2022 was the first year I was actually able to use the product, if only for a few months. Every version before wouldn't even get me that far and the password reset was almost immediate. Imagine being a corporation where they can put out the same shoddy product year after year and give the same useless troubleshooting tips.
Makes you wonder if Intuit will end up on a list of very special great American corporations, Woolworths, Compaq, Sears, Radio Shack, Kodak.....hmm what could possibly be the link between them? Perhaps, not listening to their customers and resting on their laurels....
Four hours with four agents that didn't have the faintest clue, I wish I could say that this is the only support issue Intuit dropped the ball on
