Install

LeizylM · ‎March 10, 2022

Hi there, John.

I'm here to make sure you'll be able to open your company file successfully and get back to your business right away.

You can locate the file by going to your computer server and performing a wild card search for all company files. Let's make sure to include the asterisk (*) before the extension type to ensure the search works correctly.

Note: Be sure to include the asterisk (*) before the extension type to ensure the search works correctly.

*.qbw (Working Files)
*.qbb (Back-Up Files)
*.qba (Accountants Copy Files)
*.qbx (Accountants Transfer Files)
*.qby (Accountants Change Files)

To search using the file explorer:

Open the Windows Start menu
Select File Explorer by typing it into the search box.
From the menu bar, choose My Computer or This PC.
In the search field, be sure to include the asterisk (*) before the extension type (*.qbw, *.qbb) to find all corresponding files.

Once found, take note of the file's location so you can easily locate it when opening your company file. I also suggest you change the name of your company file so you can easily locate it in the future.

For more information, you can refer to this article: Locating Backups and Company Data Files. It helps you learn about searching for all company files saved locally on the same computer or over the network.

For future reference, these links outline the complete steps on how to resolve any of the following issues.

Let me know if you need further assistance, so we can perform additional troubleshooting steps to find your company. Have a wonderful day!