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This isn't the experience we want you to have, SmallTownTNBiz.

I can share the steps on how you can convert your QuickBooks Desktop data to QuickBooks Online.

Did you have QuickBooks Online (QBO) account already? If so, you'll have to prepare your desktop file before converting it to QBO. You can review the following information before moving the QuickBooks Desktop file:

1. Make sure QuickBooks is up-to-date.
2. Check if your company file isn’t too big to export.
3. Check out the What to expect when you switch from QuickBooks Desktop to QuickBooks Online article to see what does and doesn't move to QuickBooks Online.

Then, you can follow these steps to move your data:

1. Sign in as an admin to the company file you need to import.
2. Go to Company, then select Export Company File to QuickBooks Online.
3. Select Start your export.
4. Sign in as an admin to your QuickBooks Online company.
5. Click Choose online company, and choose the QuickBooks Online company you want to replace with your company file.
6. Select Continue.
7. If you track inventory in QuickBooks Desktop:
   • Select Yes to bring them over, then enter the as of date.
   • Choose No if you want to set up new items later in QuickBooks Online.
8. Enter Agree in the text field, then Replace.
9. Hit Yes, go ahead and replace the data, then Replace.

For a complete guide, please see this material: Move your QuickBooks Desktop file to QuickBooks Online.

I've also included this resource so you'll learn how to change or add bank information for your payroll in QuickBooks Desktop: Change your payroll bank account.

Let me know if you need have further questions about converting data. We're always here to help you.