JasroV
QuickBooks Team

Install

Search no more, John.

 

I'd be delighted to guide you on how to locate those files. The file stored from the multi-user mode is located on the same file as your Company file. Here's how. 

 

  1. Go to the File menu in your QuickBooks Desktop (QBDT), and select Open or Restore Company.
  2. Select Open a company file, then Next.
  3. Browse the location of the company file. For example: if your company file is mapped to drive E, look for Company Files Name (E:) in the list.
  4. Click the company file (with file extension .qbw) from the list and select Open.
  5. If prompted, enter your user name and password.

 

You can also refer to these articles for more details: 

 

 

I'd also suggest seeking assistance from an IT expert. This way, you'll be guided accordingly and steer clear of any errors in moving the files.

 

Furthermore, I've also added this link for your reference in restoring your file to a new computer: Restore a backup of your company file.

 

I'm all ears if you have any other concerns or questions about moving your files in QBDT. Please don't hesitate to add them in your reply and I'll get back to you as soon as I can. Keep safe and have a great weekend ahead!