DivinaMercy_N
Moderator

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I'm here to help ensure you can seamlessly connect your bank account to QuickBooks Online (QBO), @lafulana.

 

The error 102, usually happens when your bank's website is undergoing maintenance or have server issues. Which can stop the online bank connection to QBO. You can perform these steps to get rid of the error:

 

  1. Let's start with manually updating your online banking connection in QBO.
  2. Navigate to the Banking menu or Transactions menu.
  3. Then, select Update.

 

If something happens, I'd recommend checking your bank's website to ensure everything is working on their end. Here's how:

 

  1. Log in to your bank's website.
  2. Once done, look for any messages, notifications, or alerts. This should tell you if something isn't working.
  3. Then, review your account pages, account history, and transactions. If you can't find these, there may be connection issues.

 

For your reference about the process above, please visit this article: Fix bank error 102 and 105.

 

You'll want to reconcile your account to ensure your transactions are matched and your books have accurate data.

 

Stay in touch if you have any other banking concerns. I'll be always around to help. Take care.