ComputerCD
Level 2

Install

Hi Tori,

 

So no luck, and all the Windows updates are installed, however I was able to get a bit more information for you. It seems to be after it is looking for other installed applications, then changes to installing the software is when it appears to prompt for the reboot. I've gotten what appears to be a couple different errors.

 

The first is "Error 1723", as shown below:QB error.jpg

The second, after rebooting from the above error, was just a generic error that read along the lines of "Something went wrong, please run setup.exe to install Quickbooks". Subsequent reboots result in this error, unless I hit 'No' to the reboot prompt, reboot, and start the installation from scratch - in which case I get the first error.

 

I've cancelled it for now, and I'll await any further suggestions if you have any.