Rasa-LilaM
QuickBooks Team

Install

Thanks for following this thread, Jabba513,


I’ll point you in the right direction on how to move past the error.


The File Exists message is caused by a file being read incorrectly. We can fix this issue by running as the Administrator and updating the Windows permissions.


For the step-by-step process, I still recommend following the solution shared by @KhimG above. You can read through this article for additional resources: How to fix payroll errors: “The file you specified cannot be opened” and “The file exists”.


Let me share this article for future reference: Unrecoverable error: General Troubleshooting Steps. It contains solutions on how to fix if you’re unable to open the desktop program and other areas in your company file.


Feel free to let post a comment below if you need help when working in QuickBooks. I’ll get back to assist further. Have a good one.