AileneA
Moderator

Install

I'm here to help make sure that your concern is taken care of, and you'll be able to login back in your account, Dmonn. 

  

I'd recommend getting in touch with our technical supports so we can look into your account in a secure session and investigate this unexpected behavior. You can go to this link to connect with us: Contact QuickBooks Desktop support

 

Once you're in, please scroll down to the bottom part of the page. Then, select the How to message us outside of the product section and click Contact Us

 

Feel free to message me again if you have further questions about this topic. I'll be right here to help you. Have a safe week ahead!