Let me help fix the error 1013 while using the Web connector in QuickBooks Desktop, miles2321.
QuickBooks Error 1013 arises due to connection issues with your bank. Aside from that, here are also possible reasons:
- Any unacknowledged improvements or changes in administrative offerings, Web connect or Direct connect.
- There might be an Inactive Bank Account entitled for QuickBooks Online Banking.
- The servers are down or poor internet connection can also result in an error.
- Issues with the records in your company document.
To fix this, you can perform these troubleshooting solutions I've outlined below:
- Ensure that your QuickBooks Desktop is updated to the latest version.
- You have a proper internet connection and able to access websites without any hassle.
- Log in to your online banking just to make sure that the credentials are correct.
- Update Internet Explorer and set it as a default browser.
- Verify that you are using QuickBooks in single-user mode.
For other solutions, please use this article: Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop. It provides instructions to fix connectivity issues and how to bring your bank transactions to QuickBooks.
Stay in touch with me if there's anything else I can help you with the online banking issues. I'll be right here whenever you need additional information about the error.
