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I'm here to help you print checks in QuickBooks Online, @Dixielwn1.
Once you select the Print and preview and click Print it will open another tab for the Print sample. From there, click the print icon. See screenshot below.
After doing this, but the issue persists, this can be caused by some browsing issue. To fix this, Let's start by accessing your account using a private browser. There are times that the browser is full of frequently accessed page resources, thus causing some unusual responses.
You can use either of these shortcut keys:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, go back to your regular browser and clear the cache to prevent any unexpected behavior. Also, you can use other compatible browsers in QBO.
For more insights, please this article on how to configure your print settings for printing checks in QuickBooks Online.
Reach out to me if you need further assistance while working in QBO. I’ll be right here to help and make sure you’re taken care of. Have a good one.