Hi there, Calimex.
Thanks for following up on this thread. I want to make sure you're able to install your updated QuickBooks Desktop account.
Since the product key given isn't matching the required format, I recommend contacting the Desktop Support Team. Agents have specialized tools, like screen-sharing, to take a closer look at your account to determine what's causing this issue.
The following link provides access to the Support Team outside of the product since it's not currently operating: QuickBooks Support
Please don't hesitate to reach back out if you have any other questions or concerns. I'll be here to help in any way that I can.
