@nanban
Your QBD 2017 is outdated. You may have 2 options:
1. Upgrade to QBD 2021. Utilize the trial license of it to make sure it works. Then you may purchase a one time license of QBD 2021 Pro for 1 user worth $399 or Premier for 1 user worth $499
2. Keep using QBD 2017 and import the bank data manually or utilize a converter app.
