kaydjs, I wish I could help further but each time I attempt to attach the links again they flag my account for inappropriate use.
I can tell you with 100% certainty that the "fix" being provided by IntuitPrecious does not work and has absolutely nothing to do with the problem. Why this issue has been open for (9) months and not fixed by Intuit is mind boggling.
The best I can do is cut and paste the original text and hope they do not continue to flag my account when all I am trying to do is help resolve a MAJOR issue they refuse to fix in their own product.
When creating a backup schedule in QuickBooks a task is created under task schedule as it always has been. However, after installing Windows 10 Creators Update 1709 the backup task now fails.
Reason : QuickBooks is setting "Configure for" to "Windows Server 2003, Windows XP or Windows 2000".
Workaround : Manually change "Configure for" to "Windows 10".
See the attached screenshots for how the task is created by QuickBooks, the error returned and the setting required to get the task to work.
This is a major issue as the majority of users will assume their backups are working since the scheduled was created successfully in QuickBooks.
QuickBooks needs to detect the OS and modify this setting accordingly when creating the task.
And for whatever it is worth, I can still see the screenshots fine when you scroll to the top of the thread.
Hopefully this is posted and not flagged.
IntuitPrecious, this is the 3rd time in this thread you have given users a "fix" that does nothing to resolve the issue. Please stop misleading users.
