rachelle@cdgente
Level 2

Install

Hello,

I'm wondering if this has been resolved yet by QBO? We need to keep information in the following fields for a 3rd party app to be able to read the vendor information: contact name, company, address and email. If one of those fields are missing, our app isn't able to find the vendor. I have tried to uncheck the box that says "Print on cheque as: Use Display Name" but it doesn't allow us to uncheck it.

 

All of the cheques we're printing show the payee name 2-3 times in a row, which you can probably imagine is very frustrating and unprofessional. I have reached out multiple times to find a solution to get rid of the duplicate names on the cheques, but have not had a successful response. I think simply being able to uncheck that box as mentioned above would fix all these issues.... Please let me know if this glitch has been fixed/addressed by QBO yet.

 

Thank you