Let's take care of your account, hktan.
This message occurs if you haven't used the license number to register the QuickBooks Desktop you're using. In line with the QuickBooks Discontinuation Policy, 2017 and older versions can no longer access add-on services and other online services integrated with QuickBooks.
For us to reactivate your QuickBooks 2014, we'll need a validation code. This can only be generated using a special tool which our technical supports have accesses. You can reach them through this link: Contact QuickBooks Desktop support.
Once they've pull up your account, they help you with the registration/activation process. You can use these links for reference:
Let us know how the reactivation goes so we can further assist you.
