deoguard
Level 3

Install

We have the same problem that's been going on for more than a month now.  We are using QuickBooks Enterprise Solutions 21.0 on a Windows 10 Pro 20H2.  But we're only getting the issue when running PPP Reports (ie. PPP Cash Compensation Report).  We get exactly the same error by looking at the Event Viewer. You were right, it happened to us, too.  After opening a sample file and running PPP Reports, QB did not crash.  And running our company file after without exiting QB, PPP Cash Compensation report was generated successfully! We were able to export a report.  However, that only happened once.  We're not able to re-create the scenario again.  Now, QB just crashes with that error each time we run PPP Reports.  We're still waiting for a fix to this.  I have had 4 QB Tech experts try to fix this but no success yet up to now.  This is a current known issue.   Please update soon as you discover anything.  Any help is much appreciated.