mlovely
Level 1

Install

Over 6 weeks ago the email function stopped working on my main system. It gave the error that it couldn't send because Outlook client was not installed on QB as default. I tried correcting this. Uninstalling, reinstalling, troubleshooting every and ALL steps sent to me by agents and online. Remoted an agent in. He kept trying to let me go, could not fix the issue. After 5 1/2 hrs, his phone cut out and he never called me back. As of today, now both of my systems are not working and I cannot send any INVOICES or attachments which is unacceptable. Please help! Troubleshooting is eating up valuable time and it is not fixing this issue that we have been experience for almost 2 months now.