JanyRoseB
QuickBooks Team

Install

Hello, All. 

 

Thanks for joining into this thread. Allow me to address your concern about updating customer's information, so let me get this straightened out. 

 

My colleague MarninaM provided the exact details and option on how to edit customer's information in QuickBooks Online. I can see how the feature you're requesting would be helpful to update customer's information conveniently, I encourage you to send feedback directly to our product developers for consideration in the future updates. 

 

Here's how you can send feedback: 

  1. Click the Gear Icon.
  2. Select Feedback.
  3. Click Next and choose Feedback under Category option.
  4. Select Save.

For the meantime, you can check this article for your reference on how to edit customer information.

 

If you need further assistance with the steps from our phone support, you can contact them through this link: Get help with QuickBooks Online.

 

Please know that I'm just a post away if you have further questions about customer information and I'll be sure to get back to your right away. Have a great day!