Hello, @73070.
As mentioned above, this error happens when hosting is turned on or the .ND file is not working properly. We have multiple solutions to fix the error. To start with, rename the .ND and .TLG files. If they're corrupted or damaged, you will receive this error when opening your file. Renaming them will not cause you to lose QuickBooks data. These files are automatically re-created when you rescan using the QuickBooks Database Server Manager and when you open your company file.
Here are the detailed steps:
- Open the folder that contains your company file.
- Find the files with the same file name as your company files but with extensions .ND and .TLG.
- company_file.qbw.nd
- company_file.qbw.tlg
- Right-click each file and select Rename. Add the word OLD at the end of each file name.
Example: company_file.qbw.nd.OLD - Open QuickBooks again and try to sign in to your company file.
If the error continues, I recommend following the next solutions laid out from these articles as your references:
In case you need further assistance with the process, you can always reach out with our QuickBooks Desktop Support Team. This way, a representative can walk you through on each solution provided.
Post again if you have any other questions. I'm always here to help. Have a good day!
