Hello, @okbrickworks.
I appreciate you for sharing the troubleshooting you've performed in your end. Let me route you to the best available support so that we can further investigate the root cause of the error.
I'd recommend contacting our Customer Care Team. A specialist with the right tool can securely look up your account. Also, they would be able to conduct a formal investigation as to why you're getting the prompt while creating an expense transaction.
Here's how to contact us:
- Click the Help on the top right.
- Select the Contact Us button.
- Enter your concern.
- Click Let's talk.
- Choose a way to connect with us through, Start a chat or Get a callback.
You've got me here if you have other questions about navigating around QuickBooks. I'll be around to help. Have a good one!
