MarsStephanieL
QuickBooks Team

Install

Hi there, @okbrickworks.

 

There are times that the data in your browser is outdated which needs to be cleared to avoid having this error. To isolate this error, I suggest using an incognito browser to check if this is a browser-relate issue.

 

Once you have successfully created your expense transaction, you can go back to your regular browser and clear it's cache. This is done to speed up the process next time you want to create a transaction in QuickBooks Online. Also, an alternative way is to use another browser.

 

Here are the keyboard shortcut keys to access an incognito browser:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari: Hold down  + Option +
  • Internet Explorer & Mozilla Firefox: Ctrl + Shift + P

 

For future reference,you can check this out if you want to run and save a monthly expense report by vendor.

 

Loop me in if you need anything else. I'll be here to help. Take care.