Hi there, @Steve G.
I appreciate you performing the steps provided above. Since you already tried the steps and still having the same issue. Let's repair your QuickBooks Desktop (QBDT). Repairing QuickBooks can help fix common errors you encounter while using, updating, or installing QBDT.
Here's how to run the repair tool:
- First, back up your company file.
- Restart your computer.
- Click the Windows icon and type in Control Panel.
- Choose Programs and Features then Uninstall a Program.
- Select QuickBooks and click Uninstall/Change.
- Click Continue, or Next.
- Select Repair and Next.
- Hit Finish.
Once done, make sure that you have the most recent fixes and security updates. You'll need to update your QuickBooks to the latest release. If you got an error while repairing your QBDT, please refer to this article: Repair QuickBooks Desktop for Windows.
After repairing, try to send the form using the outlook. You can also check this article to connect your email to QuickBooks Desktop: https://quickbooks.intuit.com/learn-support/en-us/configure-products/connect-your-email-to-quickbook....
However, if the issue persists, I suggest contacting our support team. They have tools to do a remote session to investigate further what causes the issue and fix it for you.
Let me know how it goes and leave a reply below. I'm always here to help you. Stay safe and have a great day!
