Thanks for looping in, @craig7.
The QuickBooks Desktop's scheduled backup under Windows 10 is still an ongoing issue. It's already been reported, but we don't have an estimated time frame when it may be fixed.
If you're experiencing the same behavior, I recommend contacting our Customer Care Team to add your account to the list of affected users. Please have our representative link the case number to INV-24197. You’ll be notified through email once an update is received.
Here's how to reach our phone support:
- Go to the Help menu at the top and select QuickBooks Desktop Help.
- Click the blue Contact Us link at the bottom of the pop-up window.
- Enter a brief description of your concern and hit Continue.
- Select the support option that works for you.
In the meantime, I suggest manually making your daily backups or investigate other apps or solutions like Intuit Data Protect to perform the task.
Add a comment below if you have additional concerns or any questions. I'm more than happy to help. Have a good one!
