Hey there, @pmcpaul.
I'm happy to provide some information about releases that are supported.
At this time, any version earlier than 2017 isn't supported. I recommend upgrading to a supported version so you can have access to all functions in QuickBooks, including bank feeds. Our troubleshooting tools are upgraded with each new release of QuickBooks and they don't quite work with the older versions.
If you have any questions or concerns, please feel free to reach out. Take care!
