You came to the right place for support, bendily2,
There are several triggers why you're getting OLSU errors in QuickBooks. Check this out:
- A problem at your bank (sometimes referred to as your financial institution or FI).
- Internet connection interruption.
- One or more accounts in the company file is damaged or corrupted.
- Invalid download or import format.
- Using a discontinued version of Windows or QuickBooks Desktop.
Make sure you're able to download the latest version of the software. Doing this loads critical patches and fixes into the program to ensure it's working properly.
Then, let's enable TLS 1.2 in the latest version of Internet Explorer. Perform the steps below:
- Launch the Internet Explorer 11 browser, and make sure you have the latest version installed.
- Tap the Gear icon on the upper right section of the browser.
- Go to Internet Options > Advanced Tab.
- Scroll down to the Security section.
- Remove the check mark for USE TLS 1.0, then mark USE TLS 1.2.
- Press Apply then OK.
- Close all open programs and reboot computer.
If it doesn't resolve the problem, follow the Steps 2 to 6 in the order listed in this article: Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop.
Try to download updates or data after each step before you move to the next.
Let me know how the troubleshooting steps goes or if you have other questions about the error. I'll be more than happy to share and provide further assistance when you need it. Have a good one!
