ShiellaGraceA
QuickBooks Team

Install

Thanks for responding, kajalkhatri.

 

I have more steps we can try to fix errors when exporting reports to Excel. Let me share them with you so you can get started.

 

To begin with our troubleshooting steps, let's uninstall and reinstall Excel. This way, we can identify if it has something to do with your Excel program or not.

 

Once you're done, open your QBO account and export your report again.

 

If you're getting the same result, please contact our Customer Care Support so we can further investigate and create a case for you.

 

In the meantime, you can use a different program like Google Sheets to open your workbook.

 

I've also got this article about memorizing reports in case you need some.

 

Please let me know in the comment section below if you have other questions. I'd be glad to help. Enjoy the rest of the day.