info-regentspark
Level 1

I have a global QuickBooks account and I'm trying to add an accountant but cannot see this option on either of the desktop or the app

 
DivinaMercy_N
Moderator

Getting Started

Welcome to the Community, @info-regentspark. I'm here to share some details about adding an accountant user to QuickBooks Online (QBO) global account.

 

Currently, the option to add an accountant user for QBO International versions is only available for selected regions.

 

Since you're unable to do so, you can invite your accountant as Company Administrator as a workaround. This will give them access to every part of the QBO account. They can perform the task a primary admin can do except for editing or removing its access. Let me guide you throughout the process:

 

  1. Navigate to the Gear icon and choose Manage users.
  2. Next, select Add user.
  3. From there, click Company Admin.
  4. Then, enter the user’s name and email address and click Save.

 

For reference about the process, feel free to check this article: Add and manage users in QuickBooks Online.

 

In case you'll need to update your details on file such as email, password, and billing info, you can visit these links for detailed instructions:

 

 

Keep in touch if you have further questions about adding your accountant to QBO. I'll be right here to help you anytime. Have a good one.