Hello again, PIAlgw. Thanks for keeping us updated.
As mentioned by my colleague @AlexV, when creating an invoice, the Accounts Receivable (A/R) use is the default account. In your case, it could be that the default A/R was rename to Other Receivable.
To isolate the issue, let's use the Audit log tool to help trace the changes made. Here's how:
- Click the Gear icon at the top.
- Select Audit log.
- Click the Filter dropdown menu.
- Select All Users, All dates, and Show all events.
- Click Apply.
From there, see if there are some changes made to Accounts Receivable.
Here's a detailed article about this audit report: Use the audit log in QuickBooks Online.
Let me know if there's anything else you want to ask. I'll be right here if you need anything else. Have a good one!
