Hello, thiongob-gmail-c.
Thank you for reaching out to the Community. To verify, did you encountered an error message while setting up your accountant account? If not, I recommend accessing your account in a Private browsing window to verify if this is caused by the system or your browser.
Let's switch to a different browser and try it one more time. QBO is supported in any of these browsers:
- Chrome
- Safari
- Firefox
- Microsoft Edge
- Internet Explorer 10 or higher
Also, let's give your browser a clean slate by clearing the cache and cookies. Clearing the cache and cookies for the browser is essentially like turning the browser on and off. The data collected can sometimes prevent QuickBooks from performing the best.
Moreover, I'll be adding these articles to guide you manage your account:
Stay in touch if you need anything else. I'll be around to help you further. Stay safe!
