KhimG
QuickBooks Team

Getting Started

It’s nice to see you again, @UserChina.


You can sign up for QuickBooks Online through the website provided by my colleague IntuitLily. From there, click the See Plans & Pricing to view your options.


Our available customer support as of this time only speaks English. Let me pass along this idea to the appropriate department and team members for consideration in the near future. 


When it comes to the converting process, we transfer all compatible data existing in your provided file to QBO. However, we only validate (check and correct) info for the range you have requested. We advise keeping a backup of relevant data to have a history of transactions before the conversion date.


At this time, directly transferring data from the Desktop file to our Online version is currently unavailable. You need to export the lists in a CSV format and import them to QBO. The information you can export includes:

  • Customers
  • Suppliers
  • Chart of Accounts
  • Products and Services or Items

I recommend checking out this article for the details: Import or export MS Excel files.


Once done, you can import the data to QBO. Follow these steps:

  1. From the Settings (Gear) icon, pick Import Data.
  2. Select the list you wish to upload.
  3. Map the data.
  4. Complete the importing process.

Take a look at this article for the details: Common questions about importing data to QuickBooks Online.

 

Though I can't pass your contact details and recommend someone who uses QBO in mainland China, you can reach out to our contributors in the QuickBooks Community Singapore forum for ideas. Some of them may encounter users across the region that speaks Mandarin and has experience using the program.

 

Please let me know if there's anything else you need. I'm here to help. Take care!