KimberlyS
QuickBooks Team

Getting Started

Welcome back to the community, Michael. Thank you for reaching out to us in this forum. You can connect with our Live Support team for assistance. I'll be here to guide you through the process.

 

Please know our phone and chat support teams are fully equipped with the necessary tools and expertise to assist you in solving your concerns. By reaching out to them, they'll be able to determine why the Training tab isn't loading and provide the most effective solution.

 

Here's how:

 

  1. Click (?) Help, then proceed to the Search tab.
  2. Select Contact Us at the bottom of the Help panel.
  3. Decide how you would like to talk to an expert: Chat with us or Have us call you.

 

Also, make sure to observe their support hours for a convenient connection process.

 

If you need further guidance starting certification courses or getting corresponding certificates and badges, explore this material anytime: Sign up for Accountant and QuickBooks certification courses.

 

Feel free to reach out to me in the Community by clicking the Reply button below if any questions arise as you navigate the different tabs in QuickBooks Online Accountant. I'm always here to supply all the help you need! Have a nice day.