Hi ChristieAnn,
That I mean is when you activate multicurrency and you add new currency, the option for Venezuelan Currency available is VEF (Venezuelan Bolivar Fuerte) and when you selected it the system said that the update rates isn´t available anda the only way that you have is manually. The VEF was the last currency used, rigth now is used VES, maybe your fx provider IHS changed locally, but you didn´t in QBO. It´s is important for local customer to get automatic rates for this. Here is the Venezuela Central Bank web, were you can take the rates each day. They have API for this.
