An issue that I have been facing with QuickBooks Online. I have recently started using QuickBooks as our accounting platform for our hotel business, and we have noticed that we are not getting the Grand Total on our printed invoices.
Even though we can see the Group Subtotal and Grand Total on the screen, when we print the invoice, the Grand Total is missing. I have contacted your support team, and they have attempted to resolve the issue by using a screen share session. However, this did not work, and I was advised to send feedback so that the engineers could review and add these features.
As a hotel business, it is crucial for us to have the Grand Total on our printed invoices, and the absence of this feature is causing significant inconvenience for our operations. We are concerned that this issue may force us to switch to a different accounting platform.
