I think they are just lazy. I spoke with people from the US and Canada... a completely different experience. Our neighbors to the south were more knowledgeable and helpful than our "friendly Canadians"! half of the time, with the Canadian team I ended up looking for solutions myself.
I need project numbers in my columns... thing that, others have. I can work without it for now, but it seems that was another issue that has been going around for a few years... no one gives 2 craps! I was with Sage, dont move in, it is not worth it. Look for something else.
They release the "new" features but happens that they dont work here. I've sent invoices/estimates to people and they dont have the link to accept or pay it... go figures...
