Hi @thedlund,
Overcharges for something you're not using should be refunded and prevented from occurring permanently. Please know that we appreciate you taking the time to drop by and constantly reaching out to the Community space regarding the issue.
I've already sent a complaint to our Payroll Team about the charge, and they may follow up to know more about your experience. I encourage you to keep us up to date about the refunds through this thread.
For now, I recommend waiting for our dedicated support to reach out to you. I'll keep an eye on this thread to ensure your concern is taken care of here in the Community.
Please don't hesitate to reach out if you have more questions related to the payroll charges in QuickBooks. I'll be here to help.
