And... another instance of Quickbooks support saying they will fix the problem and then not actually doing it. We have been charged for FL, TX, and GA again. Another $36 that Quickbooks has overcharged us.
Florida and Texas do not even have withholding accounts and our Georgia withholding account was closed in April. We have no active employees in those states. There are no forms for Quickbooks payroll to file. Why are you still charging us?
So again I ask, what do I need to do to actually get Quickbooks to stop overcharging us? Is this an instance where we'll need to use litigation before the powers that be actually pay attention to the issue and do the right thing to fix it? What is the process for making this an official complaint?
