BeccaTwig
Level 3

Employees and payroll

This did not answer my question in any shape or form, nor did it answer the original question.  What we asked was why are we getting this payroll sync error;


  • You can’t modify transactions for deleted customers. If you didn’t mean to delete them, restore the employee and then modify. If you did mean to delete them, undo the transaction.

 

How do we find who was deleted?  As far as I can see none of our employees were ever deleted, just marked as terminated. 

 

Please clarify how to correct the above issue.  Please DO NOT reply back again with how to add an employee, how to mark an employee active or anything else.  I just want to know how to correct the error I stated above.  

 

Thank you

 

Becca