- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Employees and payroll
Hello, shuaib95.
Running payroll reports ensure that you have a clear view on your client's payroll data. So, I'm here to help you fix the Client Ready Payroll Reports crashing issues.
Before anything else, let's ensure that QuickBooks is updated to the latest release. This ensure that we have the latest patches and hotfixes for certain issues like this.
If you're still getting the same issue with Excel, we can run the Tool Hub to fix the crashing issue. There might be some certain report components that cause Excel to crash during the report creation process.
To run the Tool Hub, download the latest version here: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Then, run the installer and install the program normally. After installing, run it then select the Program Problems option to start the repair process.
Although, the issue can also be attributed to an outdated or corrupted Excel copy. In which case, we can repair Excel to fix the issue.
Alternatively, we can also uninstall and reinstall Excel to fix this. We can visit Microsoft's support channels and articles for the steps if you need help.
More details about handling Excel issues can be found here: Fix export to Excel issues in QuickBooks Desktop.
After doing the steps, run the Client Ready Payroll Reports again.
When you've fixed the issue, do you need to reconcile your client's accounts in the future? We have an article to help you out: Reconcile an account in QuickBooks Desktop.
If you have any other questions regarding your reports and other payroll-related issues, let me know. I'm always up and ready to help you out.