CharleneMaeF
QuickBooks Team

Employees and payroll

I understand this error has caused the delay in exporting your payroll, Phenom.

 

Let's re-established the connection of your QuickBooks Online Online. Doing so helps us rectify the issue.

 

  1. Go to the Gear icon and then select Payroll Settings.
  2. Next to Export, click Edit ✎.
  3. Check for the prompt message that you'll need to sign in again.
  4. Log out of your account. Then, log in again to re-establish the connection.

 

For more details about moving your transactions, please see this article: Export Data.

 

If the error persists, I'd recommend contacting our Payroll Support Team to investigate the cause of this.

 

Additionally, I've added these articles that'll help you learn more about paying your employees:

 

 

I'm only a few clicks away if you need assistance managing and running payroll. It's always my pleasure to help you out.